Thomas Cook Airlines
Overview
Thomas Cook Airlines is a charter airline based out of Manchester in the United Kingdom. The airline offers luxury services on all charter flights and extra services such as seat selection, hotel discounts, travel insurance and attraction tickets at discounted rates for all passengers.
Where do they fly
Thomas Cook Airlines offers charter flights from the UK to holiday resort destinations in Florida, the Mediterranean and Canada.
Contact information
Phone Number
Reservations: +44 0870 243 0416
Website
www.thomascookairlines.co.uk
Check in
Passengers may check in at Gatwick airport between 12-24 hours prior to departure; check-in services can be found in Zone E of the airport. Priority check in services are available from Manchester and Gatwick airports for a fee of £15 per adult and £5 per child.
Baggage
Carry on
Passengers may bring one piece of carry on no larger than 43 cm x 28 cm x 23 cm in size and not weighing more than 5 kg in weight. Any sharp items found within the bag will be confiscated.
Checked
Checked baggage weight allowances vary by destination.
Additional bags
Passengers may pre-book their excess baggage online. No excess baggage is permitted on flights to Canada. The following rates apply for long and short/mid haul destinations:
- For an extra 5kg the charge is 35 pounds per person each way - short/mid haul destinations
- For an extra 10kg the charge is 70 pounds per person each way - short/mid haul destinations
- For an extra 5kg the charge is 45 pounds per person each way - long haul destinations
- For an extra 10kg the charge is 90 pounds per person each way - long haul destinations
Passenger change details
Passengers may make changes to their flight online or by calling the reservations desk at least 4 days prior to departure. Fees and charges for fare differences will apply.
Child fares
Children under the age of two years may travel in the lap of an accompanying adult for a fee (each way).
Senior fares
None.
Pets
Dogs and cats that are not heavier than 6 kg may be transported in the cabin at no charge.
Carrying Musical Instruments
Musical instruments must meet standard baggage allowances to be transported as carry on or checked luggage; passengers may choose to purchase an extra seat for oversized or fragile items.
In-flight service
Meal service is available and peanuts can be purchased on board. Sky-high shopping is also an option for all passengers; tax-free items including chocolates, cosmetics, toys and fragrances are available. Celebration treats may be booked for birthdays, anniversaries and other special occasions no later than 7 days before departure. Entertainment options such as music, movies and television shows are also available. Children are given a fun toy or travel pack on each flight.
Air miles
None.
Airline food (menus)
Passengers with special dietary needs will need to contact the reservations desk to reserve the appropriate meals and snacks.
In-flight Magazine
Thomas Cook Airlines' inflight magazine contains articles on travel, entertainment, dining and lifestyle topics and is available on all flights.
Airline Alliances
None.
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